Membership Program

Preventative Protection for Your Home's Stone & Tile

Documented condition history, customized maintenance, and priority service — built for Florida homeowners who want to protect their investment.

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Not a Discount Club

Why Join Our Membership Program?

This is a risk-mitigation, asset-protection, and service-priority program designed for high-end homeowners who want to protect the condition, longevity, and value of their installed stone, tile, and hardscape materials. It includes comprehensive inspections, customized service scheduling, and priority access to every service we offer.

Pillars of the Program

Four Layers of Protection

01

Comprehensive Inspection

Upon enrollment, receive a full inspection of all installed hardscapes establishing a documented baseline condition.

02

Customized Service Cadence

A tailored maintenance schedule based on materials, usage, and environmental exposure specific to your home.

03

Property Information File

A living record including inspection records, time-stamped photos, maintenance history, and service agreements.

04

Member-Rate Services

All repairs, servicing, and maintenance performed at the exclusive membership rate structure.

What You Receive

A Property-Specific Approach

Comprehensive coverage of every installed stone, tile, and hardscape surface in your home.

Full Property Inspection

Complete inspection of all installed hardscapes within your home, including interior and exterior stone, tile, marble, and related surfaces. Establishes a documented baseline condition of your property.

Customized Maintenance Cadence

Based on inspection findings, we create a recommended maintenance schedule tailored to your materials, usage, and environmental exposure — outlining appropriate intervals for cleaning, sealing, and preventative care.

Member-Rate Service & Repairs

Any repairs, servicing, or maintenance scheduled while enrolled are performed at the exclusive membership rate structure. Includes ongoing maintenance, restorative work, and approved repairs.

Property Information File (PIF)

A comprehensive digital file including inspection records, time-stamped photographic documentation, maintenance history, and service agreements. The PIF serves as a living record offering long-term protection and documentation support.

Site-Specific Maintenance Programs

Every home is unique. If requested, we develop a site-specific maintenance program covering your entire property, accounting for material types, layout, exposure, and your preferences.

Priority Service & Response

Members receive priority scheduling and response over non-members during storms, flooding, water intrusion, and other unexpected events. Especially critical in Florida, where hurricanes are a matter of when, not if.

Insurance Claim Documentation

Carriers frequently deny or delay claims citing lack of maintenance, prior damage, or normal wear and tear. Membership provides time-stamped evidence, maintenance records, inspection reports, and verifiable proof of condition and upkeep.

Your Exclusive Member Portal

Access your Property Information File, view inspection reports, track maintenance history, and manage your membership online — anytime, from anywhere.

Example Schedule

Your Customized Service Cadence

Every home is unique. Below is an example of how your seasonal schedule might look after enrollment.

Spring

Deep Clean & Seal

Complete deep cleaning of all stone surfaces, grout cleaning, and premium sealing protection.

Summer

Maintenance Clean

High-traffic area cleaning, spot treatment for stains, exterior stone maintenance.

Fall

Inspection & Polish

Comprehensive inspection, polish floors to restore shine, outdoor stone weatherproofing.

Winter

Touch-Up & Documentation

Touch-up polishing, grout assessment, updated PIF documentation with condition report.

Your actual schedule is created after your enrollment inspection based on your specific property needs.

At a Glance

Everything You Get as a Member

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Membership FAQ

Have Questions About Membership?

Common questions about our property protection program.

The PIF is a digital file with inspection records, time-stamped photo documentation, maintenance history, and service agreements — a living record of your property's condition and care.

A certified technician inspects every installed stone, tile, and hardscape surface — interior and exterior — and documents condition, wear patterns, and any existing damage with timestamped photography.

Based on your specific materials, traffic and usage patterns, sun and moisture exposure, and the findings of the initial inspection. We build a cadence tailored to your property.

Time-stamped photos, maintenance logs, inspection reports, and condition summaries provide verifiable proof of upkeep — which often supports or overturns denied or delayed claims.

Members move to the front of the schedule during storms, flooding, water intrusion, and other urgent events, ahead of non-members.

Yes. Upon request, we develop a written, site-specific maintenance program covering your entire property — accounting for material types, layout, exposure, and your preferences.

Protect Your Investment

Documented condition. Custom maintenance. Priority service.

Enrollment includes a full property inspection and your first Property Information File.

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